Role Summary
The role of Private & Overseas Patient Administrator supports the process of booking and invoicing private patients and the identification of overseas visitors, assessing their eligibility to access NHS services. The role liaises with staff and teams across the Royal Devon University Healthcare NHS Foundation Trust as well as being the point of contact for patients to answer queries and provide advice.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role:
Are you curious, determined, investigative and seeking something different? If so we may be able to help! An opportunity has arisen to join a unique team at the Royal Devon University Healthcare NHS Foundation Trust. The Private and Overseas Patient Team is a small dedicated team who are passionate about generating income for the Trust and providing advice and support to patients and staff. Whilst previous experience would be valued, this is a relatively unique area of expertise so training will be provided to the right candidate. We can promise you variety and a change from the norm. Our work is often rewarding but can also be challenging and involves difficult communications with patients in complex situations. Flexibility and attention to detail are essential and the ability to switch from one task to another with several interruptions is a bonus. If you want the opportunity to join us and be a part of our merry band, we would like to hear from you.
The post is based at North Devon District Hospital in Barnstaple.
If you would like to discuss the role further please do not hesitate to get in touch.
Working Pattern: 24 hours per week. The post holder will be required to work on Monday, Tuesday and Thursday each week.
Interview Date: Week commencing 4th September 2023.
For further information please contact: Anne Bishop, Private Healthcare Business Manager at annebishop1@nhs.net
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
