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Palliative Care Facilitator

Please Note: The application deadline for this vacancy has now passed.

Role Summary

To provide coordination and navigation for people and their carers across health and care services, working closely with primary care professionals; helping to ensure patients receive a joined-up service and the most appropriate support.

Work with people, their families and carers to improve their understanding of the patients’ condition and support them to develop and review personalised advance care plans to manage their needs and achieve better healthcare outcomes.

Assist care home teams to access self management education courses, peer support and other interventions that support them and increase their levels of knowledge in managing the healthcare needs of the people they care for. Work collaboratively with care homes, residents and family members, GPs and practice teams, community services and, where appropriate, acute services.

Support care homes and Primary Care Networks in developing communication channels between GPs, people and their families and carers and other agencies. Conduct follow-ups on communications from out of hospital and in-patient services. Maintain records of referrals and interventions to enable monitoring and evaluation of the service.

Support care homes, healthcare services and GP practices to keep care records up-to-date by identifying and updating missing or out-of-date information about the person’s circumstances. Recognising and appropriately addressing risk factors to clients and carers within their healthcare setting.

About the Role

For more information on the Job Description and Responsibilities please see below:

More detail about the role

We are looking for a Band 6 Palliative Care Facilitator to join our dedicated and highly professional team of nurses and allied health professionals working in the Devon location. This is a great opportunity for introducing innovative approaches to providing Advance Care Planning support to staff and people in residential care settings, and support the health and social care community.

In this Palliative Care Facilitator role, the post holder will be expected to have studied at degree level and able to demonstrate experience and understanding of Advance Care Planning and delivering end of life care in the community, in partnership working within an integrated team including care homes, medical colleagues in Primary care, Community Nursing, allied health professionals, Social Services and voluntary agencies.

The post holder will work with care homes within a locality, to identify people in last year of life and create comprehensive advance care plans for those residents. This is achieved by bringing together all the information about a person’s identified care and support needs and exploring what is important to them, to meet these within a single personalised advance care plan, based on what matters to the person. Palliative care facilitators will review residents’ needs and help them and their carers to access the services and support they require to understand and manage their own health and wellbeing, referring to other professionals where appropriate.

The post holder will have advanced communication skills and will also support care homes in delivering quality end of life care, working with multidisciplinary teams to ensure appropriate end of life care is supported as outlined in the Ambitions for Palliative and End of Life Care – a national framework for local action 2021-2026 NHS strategy. This may include liaison between services, education for carers and active engagement in developing systems.

This post brings great scope for integrated working, and the post holder to be able to demonstrate strong clinical leadership skills and develop and enhance relationships with care provider colleagues. The position will include driving to support patients within their own residential settings. This is a community-based post and you will be required to drive between clinics and to participate in wider team activities within the Trust both in person and through MS Teams events.

We welcome enquiries about this role before or during your application process.

Working Pattern: 37.5 hours per week

Interview Date: To be confirmed

For further information please contact: Kate Jenkins, Clinical Matron on 07718 970709 or e-mail: 

This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.


Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

  • National discount services such as the Blue Light Card and Health Service Discounts.
  • Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
  • Car lease schemes.
  • The NHS Pension scheme (one of the most generous and comprehensive in the UK).
  • Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

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