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General Porter

Please Note: The application deadline for this vacancy has now passed.

Role Summary

The General Portering Department at the Royal Devon University Healthcare NHS Foundation Trust are looking for:

Enthusiastic, motivated people who are passionate in providing an excellent patient care experience.

  • To provide a flexible, efficient quality service extending care and consideration to patients, staff and visitors.
  • To receive work requests via Telephone, e-mail, face to face and the Trust’s in-house task Management System (TMS). (PRS System – Include My Care System/Devices), take prompt and appropriate action in a courteous and helpful manner. In order to ensure that an effective and timely service is delivered to all service users.
  • Prioritise work and direct staff accordingly, via 2-way radio and telephone to ensure optimum use of resource.
  • To undertake all Portering and Support worker duties, Dispatching, Portering and Security reception duties, whilst working at the Centre for Women’s Health reception and any other Facilities Role commensurate with the banding.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

The position reports into a member of the Portering Leadership Team. The successful candidate will

  • Transport patients (including the deceased), bloods, and items of clinical and non-clinical equipment.
  • Attend cardiac arrests to distribute equipment, and attend Air Ambulance arrivals
  • Contribute to effective staff communication including sharing of own insight into the role in line with Portering's policy of continuous improvement
  • Adhere to all Trust policies including those relating to Health & Safety
  • Demonstrate the ability to work quickly and calmly in emergencies
  • Treat all others with empathy, kindness and patience
  • Place a high value on reliability, dependability and be service orientated

The Ideal Candidate


  • Strong level of literacy and numeracy
  • Strong ability to build professional partnerships and communicate effectively
  • IT proficiency
  • Ability to relate to diverse range of stakeholders, patients and the wider public
  • High level of self-motivation
  • Ability to act on own initiative
  • Ability to work effectively as part of a team
  • Flexible approach


  • Relevant experience in Portering or other services
  • Knowledge of the healthcare sector

*Previous applicants need not apply*

Working Pattern: 12 hr shifts, including nights, days, weekends and bank holidays for which allowances will be paid

Interview Date: 27.06.23 (Subject to change)

For further information please contact: Garth Saunders, Portering Manager on

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.


Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

  • National discount services such as the Blue Light Card and Health Service Discounts.
  • Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
  • Car lease schemes.
  • The NHS Pension scheme (one of the most generous and comprehensive in the UK).
  • Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

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