Role Summary
Are you a secretary/administrator, looking for a new opportunity? We have the position for you!
Are you passionate about working with a team that faces new challenges together and promotes a supportive and inclusive ethos in the work place? Are you passionate about education and improving the skills of those who provide care in our community? Are you looking for a role with family friendly working hours that embrace a work/life balance? If you answered YES, then the Community Practice Education Team is for you!
Come and join the Community Practice Education Team, who work across the whole of Eastern, Mid and Northern Devon services, making a difference to those who deliver, and receive care in a variety of settings, internal and external to the organisation. No two days are the same, where you can develop and apply a wide variety of skills and knowledge. We have a supportive and friendly ethos within the team, with a promotion of education, learning for all. We work closely with wider services such as Safeguarding, QAIT, Devon County Council, CQC and much more, to be assured escalated concerns are being addressed promptly, to make services safer for all our community.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
The Community Practice Education Team (CPET) Secretary plays a pivotal administrative role in supporting the organisation of education, service development and provider engagement activities across health and social care settings. Working as an integral member of the team, the post holder will provide a comprehensive and professional administrative service, ensuring that educational programmes, meetings, communications and operational processes are delivered efficiently and effectively.
This varied and rewarding role requires excellent organisational skills, attention to detail and the ability to manage a diverse workload across multiple priorities. The post holder will assist in coordinating a broad programme of internal and external education events, including advertising sessions, processing bookings, issuing invitations, managing attendance records, coordinating venues and producing attendance certificates. They will play a key role in supporting the delivery of training provided by both CPET and partner organisations, helping to ensure that health and social care staff across Devon can access high-quality learning opportunities.
The role also includes responsibility for maintaining accurate records and databases, supporting data collection and reporting activities, producing education attendance bulletins, and coordinating feedback processes. This will require the post holder to be proficient and literate in both IT systems and Office 365. The post holder will ensure that information is managed effectively and that robust administrative systems are maintained to support governance, service evaluation and continuous improvement.
A significant element of the role involves communication and stakeholder engagement. The successful candidate will work closely with care providers, partner organisations, clinicians, educators and internal colleagues, ensuring that information is communicated professionally and in a timely manner. This includes supporting provider engagement networks, updating bulletins and team communication platforms, managing generic team inboxes and diaries, and ensuring that meetings and events are organised efficiently.
The post holder will provide high-quality secretarial and administrative support to the wider team, including diary management, minute taking, document production, meeting coordination and maintaining effective filing systems. They will contribute to the smooth running of the service by managing supplies, supporting workspace and booking arrangements, coordinating IT requests, maintaining equipment records and supporting compliance activities.
Working both independently and as part of a supportive team, the role requires a proactive individual who is able to prioritise competing demands, adapt to changing service needs and demonstrate a commitment to excellent customer service. The post holder will be expected to uphold the values of the Royal Devon University Healthcare NHS Foundation Trust, maintaining confidentiality, professionalism and high standards of administrative practice at all times.
This is an excellent opportunity for an experienced administrator who enjoys working in a collaborative environment and who is passionate about supporting education, quality improvement and the development of the health and social care workforce. Through effective coordination, communication and administrative support, the post holder will make a valuable contribution to improving care quality and outcomes across the communities served by the CPET team.
Work Base: To be discussed, there will be a requirement for home working as well as office working. Access to a car is recommended due to the wide geographical area we cover. Some travel may be required.
Working Pattern: 30 hours over 5 days.
Interview Date: Friday 20th November 2026
For further information please contact: Victoria Bennett, Team Manager, Email: victoria.bennett2@nhs.net
This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
