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Support Worker (Internal Only)

Role Summary

Urgent Community Response provides care across Exeter and outlying areas, and you will be part of a team providing a quality service promoting independence, dignity and support.   This service aims to avoid unplanned hospital admission for people who could safely be maintained and supported at home, as well as enabling people to return to their home as quickly as possible from hospital.  The service operates on a 7-day roster system between 07:30 – 22:00, including weekends and Bank Holidays.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

To support the registered practitioner in patient care delivery by undertaking a range of delegated clinical care duties

· To work independently or as part of a team to plan your own workload, prioritising the clinical needs of the patients in your care

· To have a flexible approach to working as patient care demands to include working within different environments e.g. care homes, patient homes, clinics and in-reach following patient safety guidelines/risk assessments.

· To be responsible for their own decision making and actions.

· To establish and maintain good interpersonal skills. To provide and receive factual and accurate information and to overcome communication barriers using other methods, such as visual prompts, reassurance, empathy, supporting informed decision making/risk taking.

· To undertake training in order to clinical interventions effectively and remain competent to practice these interventions, all following assessment and completion of clinical competency. See attached clinical specific tasks associated with role.

· Assess a person’s clinical condition, within the individual’s scope of competence using tools such as, NEWS2 parameters, pain assessment tool, non-verbal signs of deterioration and know how to urgently escalate concerns appropriately.

· To undertake a range of clinical interventions and to demonstrate accurate physical skills with the use of relevant equipment, obtained through training and practice.

· To be able to assist a patient at risk of harm, such as pressure damage, and risk of falls by following the risk assessment and individualised care plan. You will also be expected to report any changes in condition that may impact the patient, via the Trust incident reporting system.

· To adhere to trust policies and standard operating procedures in relation to all aspects of practice. To know how to access the most up to date policies and adhere to them in line with Trust requirements.

Working Pattern: Various shifts on a 7 day roster, between the hours of 7.30-10.00pm, this includes weekends and bank holidays.

Interview Date: To Be Confirmed

Please note,  this is an internal vacancy for Royal Devon employees.

For further information please contact: Karen Tetley/Emily Woodgate, Operational Leads for Intermediate Care on 07557139346 or 07526914681 karen.tetley@nhs.net/emilywoodgate@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

  • National discount services such as the Blue Light Card and Health Service Discounts.
  • Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
  • Car lease schemes.
  • The NHS Pension scheme (one of the most generous and comprehensive in the UK).
  • Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

Apply

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