Role Summary
We have a substantive service coordinator vacancy, 30 hours a week, in our integrated Heart Failure service
The role is to provide and coordinate administration support and service coordination for the heart failure specialist nurse team, based at Newcourt House, Exeter.
Our team provide specialist care for heart failure patients during an acute admission, and in the community. We are passionate about the care we provide to our patients and carers and also in supporting each other.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
The heart failure service is delivered by a team of specialist nurses and a small admin team.
We have a vacancy for the essential role of service coordinator for our service.
We are looking for a confident, calm, dynamic person for this post whose primary role is ensuring the efficient and effective running of the service. This is a hugely rewarding job in a welcoming, forward-thinking team. We invite applications from individuals who have a strong work ethic, able to use own initiative, with a commitment to the smooth running and development of the service.
Role summary:
- Responsible for the day to day supervision of the administration team.
- Ensure the administration team provide a professional, comprehensive, efficient, accurate and timely service.
- Provide high quality personal assistance to management team including responsible administrative support in their absence, using own initiative and working without supervision.
- Ensure all information is secure and confidentiality of information is maintained at all times.
- Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy.
- Ensure the professional image of the Royal Devon University Healthcare NHS Foundation Trust is maintained at all times.
- To provide day to day operational management support to the Service Lead with the aim of ensuring the speciality is running effectively and efficiently.
Working Pattern: 30 hours per week 4 days a week
Interview Date: To be confirmed
For further information please contact: Lisa Lovedale, Lead Nurse for Heart Failure lisa.lovedale@nhs.net, Cherry Vinnicombe Heart Failure CNS, cherry.vinnicombe@nhs.net or Clare Gawthorne, Heart Failure CNS on claregawthorne@nhs.net or 01392 356159
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
