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Service Administrator Team Leader

Please Note: The application deadline for this vacancy has now passed.

Role Summary

This post will be responsible for the team leadership of the secretarial team including the day to day supervision of the team.

This post will ensure that the secretarial team will provide a professional, comprehensive, efficient, accurate and timely service.

This post will provide high quality personal assistance to management team including responsible administrative support in their absence, using own initiative and working without supervision.    

Ensure all information is secure and confidentiality of information is maintained at all times.

Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy.

Ensure the professional image of the Trust is maintained at all times.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More details about the role

We are looking for an enthusiastic and motivated Team Leader to join our Spinal Team at the Princess Elizabeth Orthopaedic Centre. This is a service within the Surgical Services cluster, and we are looking for a strong Team Leader to help coordinate and support the day to day running of the Team, assisting in the management of complex patient pathways and delivery of service. 

You will have excellent communication and interpersonal skills, experience in dealing with patients and leading a Team of people. You will need to have the ability to use your own initiative, prioritising your workload to meet the changing needs of the department. You will be flexible, excellent at problem solving and adaptable with excellent IT skills.

As Team Leader you will be involved in project work, will represent your Team in Departmental meetings, and will be able to work collaboratively with others and meet objectives.

If you feel you would be able to meet the demands this challenging and rewarding role then we would be delighted to hear from you.

Working pattern: 37.5 hours

Interview date: To Be Confirmed

For further information and to arrange an informal visit, please contact Lois Bearder (Admin Line Manager) on 01392 403569 or email loisbearder@nhs.net.

Previous applicants need not apply.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close this vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

  • National discount services such as the Blue Light Card and Health Service Discounts.
  • Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
  • Car lease schemes.
  • The NHS Pension scheme (one of the most generous and comprehensive in the UK).
  • Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

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