Role Summary
Are you passionate about people and looking to continue your career in Healthcare? Or as you have some Healthcare experience you are keen to join an innovative and dynamic NHS Trust that’s really going places?
As part of the National Community Diagnostics programme the Nightingale Hospital Exeter is proud to be opening a brand-new outpatient setting. Pathways from across a diverse range of specialities will be providing new 1 stop clinics with the aim of improving the overall experience for patients whilst delivering efficient safe clinical pathways. There will also be an expansion of our centre in line with the Community Diagnostic Hub programme, to provide respiratory, cardiology, ultrasound, and phlebotomy services.
Every day, you will make a huge difference to the lives of the people we care for, delivering a high standard of care alongside your colleagues.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
The role of the Outpatient Senior Healthcare Support Worker (SHSW) is to support to the day to day running of the speciality clinics. Working alongside the Registered Nurses the successful applicant will support patients through their appointments, be a chaperone where required, whilst also undertaking required Point of Care Testing (POCT). The SHSW role is an essential member of the Buttercup core team as they will be facilitating a wide range of speciality clinicians to deliver safe, efficient care.
This is an exciting opportunity to be part of an innovative site and service; it will require someone who is adaptable to change and able to comprehend the detail for a variety of clinical pathways. You will be a valued member of the team through our comprehensive training and induction programme and our commitment to learning and development will satisfy even the most ambitious person.
The team – You will be working as part of the Core Buttercup team supporting the Registered Nurses in the safe, effective running of the department
Our teams are caring, compassionate and inclusive, so whatever your background, you will be made to feel very welcome. More information about the role, training and development and the experiences of our HCSWs is included in the attached document. Read it now and find out for yourself why we are regularly voted as one of the best NHS Trusts to work for.
Main Duties of the job.
- To be a chaperone as required and support patients during their appointments
- To undertake required point of care testing as part of the national community diagnostic programme
- To enhance the patient experience by supporting planned patient centred care and direct patients to the appropriate area of the department
- Refer complex enquiries to the Nurse in Charge
- Prep each clinic to ensure the rooms are stocked and cleaned
- Ensure the procedure rooms are cleaned, stocked and prepared in between each case
- To work within the policies and procedures as laid down within the Trust and observe the safety of patients/visitors
- To support areas of service improvement within the scope of practice
Working Pattern: 37.5 hours a week, Monday to Friday.
Interview Date: To be confirmed
For further information please contact: Nicola Mathieu; Lead Nurse for Nightingale Exeter on 07770 155337 or nicola.mathieu@nhs.net
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
