Vacancies

Receptionist (Cardio-Respiratory)

Role Summary

Cardio-Respiratory Department – Receptionist 

Are you looking for the next step in your career? Northern Devon Healthcare NHS
Trust has an exciting opportunity for a someone to join our innovative and supportive
Cardio-Respiratory team

We are seeking an administrator / receptionist to join our busy team. The successful
candidate shall have a positive can-do approach and be able to thrive in a busy, often
challenging environment and have a friendly approach to dealing with our patients and
visitors to the department. The post holder shall be able to show a high level of
professionalism whilst providing consistently high-quality reception and administration
services to staff and users of the Cardio-Respiratory Department

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

As the first point of contact for the department, you will play a key role in providing
professional reception and administrative support. You will be responsible for welcoming
patients and visitors, checking patients in for cardiac and respiratory diagnostic tests, and
responding to telephone enquiries.
The Cardio-Respiratory Department performs a wide variety of cardiac diagnostic
procedures for more than 30,000 patients each year. Excellent communication skills, a
professional manner, and strong IT skills are essential, as much of the role is computer-
based.

About You
The successful candidate will demonstrate:

• A positive, proactive, and flexible approach to work.
• The ability to remain calm and effective in a busy and sometimes challenging
  environment.
• Excellent communication, organisational, and teamwork skills.
• A friendly and professional manner when interacting with patients, visitors, and
  colleagues.
• The ability to contribute effectively within a multidisciplinary team.

You should also have:

• A qualification in Business Administration, Customer Care, or equivalent relevant
  experience.
• Knowledge of EPIC (desirable; full training will be provided).
• Good IT skills and confidence using computer-based systems

If you would like to be part of our friendly and committed team, we would love to hear from you.

Working Pattern: 37.5 hours per week

Interview Date: To Be Confirmed

For further information please contact: Sally-Anne Pester, Cardio-Respiratory HoD on 01271 322475 or spester@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.