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Projects and Service Change Manager (Quality Improvement)

Role Summary

Are you looking for an opportunity to lead transformational change and support impactful quality improvements for our patients and teams across Devon, in a supportive and inclusive environment?  

The Royal Devon University Healthcare NHS Foundation Trust is looking to appoint an exceptional manager and quality improvement coach, to be part of a transformational programme delivering and embedding continuous improvement Trust wide.  

This work directly supports our Royal Devon CARE objectives:

  • Collaboration and partnerships
  • A great place to work
  • Recovering for the future
  • Excellence and innovation in patient care

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Our Transformation Strategy sets out how we will work together to make things better for our patients and each other. Inspiring and empowering colleagues and uniting with our patients and communities to create a culture of continuous improvement are key to achieving this. Together, we aim to transform our care and services, guided by our Trust improvement approach, to deliver consistently high-quality healthcare for everyone we serve.

This post offers an excellent opportunity to play a key role in this work by:  

  • Coaching colleagues and teams Trust wide to deliver safe and effective improvements through the Trust’s Quality Improvement Academy. Led by Mr Rob Bethune, our Quality Improvement (QI) coaches provide advice, support and training, including delivering our F1 Junior Doctors QI programme
  • Developing and implementing plans and activities to strengthen improvement at the Royal Devon, in-line with the new national improvement approach, NHS IMPACT
  • Managing service improvement activities and projects, working with senior leaders and multi-disciplinary clinical and non-clinical teams, to deliver sustainable improvements in-line with Trust priorities

The Trust is keen to support all managers to be the best they can be, not only for themselves, but also for the services they support.   In addition to the normal salary and considerable NHS employment benefits, we are therefore offering the following support for successful candidates:

  • A flexible start date to support relocation and/or leave
  • Support to complete a recognised project management or service improvement qualification as well as access to in-house methodologies and expertise
  • Dedicated mentoring and support from the senior leadership team
  • The opportunity to work across two acute hospital sites (The Royal Devon & Exeter and North Devon Healthcare) and the community, to build experience of cross organisational working

Interview Date: 23rd January 2025 onwards

To discuss this opportunity in further detail, please feel free to contact any of the following:

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

  • National discount services such as the Blue Light Card and Health Service Discounts.
  • Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
  • Car lease schemes.
  • The NHS Pension scheme (one of the most generous and comprehensive in the UK).
  • Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

Apply

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