Work closely with the Portering Assistant Manager, Site Practitioners and On-Call teams out of hours, weekends and normal office hours to prioritise operational requirements.
To assist the Portering Assistant Manager in managing the portering duties and performance of the Portering staff across the Trust.
To undertake a rotary shift pattern covering 24 hours per day 7 days per week.
To contribute to the on-going development and delivery of the Portering services.
To work alongside the Portering Assistant Manager to assess the requirements of the Portering departments’ operational needs and assign staff accordingly to meet the needs and demands of the service.
To contribute to the delivery of a quality service to all patients, staff and visitors in accordance with the Trust’s purpose and values.
To provide a flexible, efficient quality service extending care and consideration to patients, staff and visitors.
To receive work requests via Telephone and the Trust My Care computer system and take prompt and appropriate action in a courteous and helpful manner in order to ensure that an effective and timely service is delivered to all users.
To Supervise and prioritise work and direct staff accordingly, via 2-way radio, telephone and the My Care system to ensure optimum use of resources.
To ensure duties carried out by Dispatchers/Porters are completed accurately and in a timely way.
About the Role
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we'd love to hear from you.
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
The General Porting department at the Royal Devon University Healthcare NHS Foundation Trust Wonford requires an Enthusiastic, motivated person who are passionate in providing an excellent patient care experience person also able to focus on operational tasks, people and patients to lead a team of up to 10 porters. The role requires regular 12 hr shifts, including nights, bank holidays and weekends for which allowances will be paid. The position forms part of the Portering Leadership Team. The successful candidate will be
- Responsible for the supervision of staff, together with their personal development, appraisals, health and safety
- Ensure regular, ongoing and effective statutory training for all staff to maximise their full potential.
- Liaise with all staff to ensure effective and meaningful communication.
- Lead and contribute to effective staff meetings.
- Ensure that Trust Health & Safety policy is adhered to and that all subordinates are aware of the policy and their responsibility for its implementation
- Ensure compliance with Trust policies and to follow through rigorously on all administrative requirements
This is a demanding role. The General Portering team has undergone much change in recent years and is building on this success.
*Previous applicants need not apply*
Working pattern: 37.5 hours a week
Interview Date: To be confirmed
For further information please contact Garth Saunders, Portering Operations Manager on 01392 406236 / firstname.lastname@example.org
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
It’s never been a more exciting time to join the Royal Devon, as you'll help to shape our services as we continue along our integration journey.