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Patient Access Co-ordinator

Please Note: The application deadline for this vacancy has now passed.

Role Summary

The post holder will fulfil all administration tasks and work as part of a team and will have overall responsibility for a range of specialities and supervision for staff in lower bands

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

To provide a comprehensive business support function to ensure the efficient and effective operation of specific specialties as part of the Patient Access Team – Planned Care, this will include attending a range of meetings, maintaining information systems and the day to day supervision of work allocated to the Pathway Co-ordinator.

The post holder will be responsible for ensuring patient pathways are adhered to whilst maintaining up-to-date knowledge of the patients within their PTL tracking list and will engage with stakeholders throughout the organisation and externally.

The post holder will also be responsible for working with the Service Managers for specific specialties in both Planned and Unscheduled Care, playing a key role to ensure adequate capacity is available, including outpatient, diagnostics and inpatient. This will include monitoring and validating data from multiple sources, covering different elements of the patient’s pathway.

They will be responsible for their own workload working with the electronic patient health records to ensure information is correct and relevant.

It is essential that the post holder works with the Service Managers and clinicians to meet patient need, whilst also delivering on national agenda expectations.

Working Pattern: 37.5 hours Monday to Friday

Interview Date: 16th June 2023

For further information please contact: Sue McManus Lead Patient Access Co-ordinator on  01271 335944  suemcmanus@nhs.net

This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

  • National discount services such as the Blue Light Card and Health Service Discounts.
  • Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
  • Car lease schemes.
  • The NHS Pension scheme (one of the most generous and comprehensive in the UK).
  • Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

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