Role Summary
We are looking for an experienced Business intelligence analyst with an understanding of healthcare analysis and a record of working across NHS organisations. You will develop and provide comprehensive, high quality, complex and timely information, and use analytics and predictive modelling to support the Trust's annual planning requirements. You will work with operational teams to develop Demand and Capacity models and will have demonstrable experience of NHS data sets, health and social care delivery systems and models of care, and have an expert knowledge of analysis software and methodologies.
The post holder will work closely with the Trust's existing BI teams in North and Eastern localities, and will be responsible for providing professional support, development and leadership to the trust’s analysts and as such will deputise where necessary.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role:
The Operational Performance Manager will be responsible for the delivery of data which informs and influences the Trust-wide national activity planning process, modelling future activity and trajectories, undertaking Demand and Capacity modelling and supporting business cases for additional funds. This work will include contributing as the lead analyst to the HIP2 Our Future Hospital programme.
The post holder will provide national planning data, analysis, redesign and decision support, predictive activity, and supporting staffing and other modelling. For HIP2 the post holder will specifically contribute to the OBC and FBC as required for development of these outputs, in line with programme plan, and also deliver progress reports and presentations as and when required.
In order to deliver this, the post holder will:
- undertake data analysis and interpretation at both acute and system level
- collate external contractor modelling and verify using local data interpretation
- build system relationships to develop a view on how future services will impact population health management
- collaborate with staff across the business units
- work with the Trust’s digital lead to identify opportunities to improve processes and strategies with technology solutions
- have a strong understanding of service processes and requirements
This will require the post holder to work with external advisors, eg commissioners, regional BI teams, and Healthcare Planners, to establish an agreed baseline of current demand and capacity that can be translated into activity or estate requirements.
With extensive specialist skills and knowledge, the post holder has the freedom to act and initiate action, to lead in the development of highly complex ideas and solutions to service issues, to a high professional standard including setting standards and establishing interpretation of policies across the organisation. As an expert, the post holder will also be required to use their knowledge and experience to present highly complex, sensitive and contentious views on subjects of strategic importance, across organisations and to the public, persuading others with the strength of arguments and making judgements on these items as the expert.
In addition to being an expert in Business Intelligence, the post holder will have detailed knowledge of NHS data sets, health and social care delivery systems and models of care that are crucial to how the role supports health economy system redesign. They will be confident in managing external inputs and challenging where required, curious about the underlying trends and what the data is telling us about the cost and impact of services, and experienced in working to develop relationships with colleagues and analyse data across geographic or organisational boundaries.
The post holder is expected to work with existing analysts in the Trust's Northern BI team by providing professional support, development and leadership and utilising additional resource where necessary. As such it is expected that the Operational Performance Manager will deputise for the Deputy Head of BI Northern as required.
Working Pattern: 37.5 hours per week.
Interview Date: Week commencing Monday 11th December 2023.
For further information please contact: Julia Chugg, Deputy Head of BI (North) on 01271 311734 or julia.chugg@nhs.net
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
