Role Summary
- To provide a good quality professional service
- To provide support to the clinicians within the Acute Surgery Division
- To provide excellent patient care which will include communication with distressed and anxious patients, treating them with tact and empathy at all times
- Ensuring provision of a professional, efficient, accurate and timely service
- Ensure the professional image of the Trust is maintained at all times
- Providing support mainly to the CNS Colorectal Department but may be required to work in all departments within the Acute Surgery Division.
- The post holder will be part of a Trust Administration team. This post may require weekend working from time to time.
- Providing administration/secretarial support to the clinical team.
- Managing the surgical waiting list and booking theatre lists
- Booking patient consent & pre-op appointments and ward discharges
- Keeping on top of referral to treatment pathways.
- Answering telephones and dealing with queries related to appointments and surgical dates
- Supporting admin colleagues where needed at busy times such as when a consultant is on-call.
- Proof reading and sending out clinic letters on the EPIC system.
- Generally being amazing every day.
About the Role
We will work with you to help you be the best version of you at work.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, physiotherapy, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we'd love to hear from you.
About Us
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
We are looking for an enthusiastic individual to join our Vascular Surgery Team. We have a permanent post available at 37.5 hours per week. The department is staffed Monday to Friday between 0800 -1700. The post-holder will be assigned to a primary role but would be expected to provide cross-cover between the team and to provide cover absence. Applicants can discuss at interview preferred hours.
You must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure. You will be adaptable, reliable and an excellent team member with good secretarial qualifications and/or experience. Knowledge of working in a hospital environment and medical terminology is desirable. You will be working with a wide range of people and communicating with both patients and staff therefore empathy and patience is essential. The Vascular Admin team are an established Surgical Admin team.
Working Pattern: Monday to Friday core office hours
Interview Date: 26th October 2022
For further information please contact Sally-Anne Long, Admin Line Manager on 07464 521541 or sallylong1@nhs.net
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close this vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
It’s never been a more exciting time to join the Royal Devon, as you'll help to shape our services as we continue along our integration journey.
