Role Summary
To work as part of the Hotel Services Team to carry out a range of duties associated with the provision of professional cleaning, catering and patient support activities. At all times the position demands the respect for patient privacy, dignity and confidentiality.
About the Role
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we'd love to hear from you.
About Us
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
We currently have an opportunity for a Patient Services Assistant / Housekeeper to join our team at South Molton Hospital. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivaled opportunities for career progression
Role Responsibility
Food Service Duties:
- Preparation - Serving of beverages
- Preparing setting up and serving patients meals. Maintaining fluid charts.
- Monitoring - maintaining the highest standards of Hygiene in the ward kitchen.
- Collecting, washing and distributing of water jugs and glasses.
- Collecting and clearing all crockery, trays etc after meal is served.
- Carry out the meal service of all food, ensuring adherence to portion control and food hygiene instructions
- Ensure stock control and rotation procedures are maintained.
- Distribute and collect menu cards
- Ensure stock levels of ward issue foods are at required levels.
- Carry out required temperature monitoring and recording of food at ward level.
- Monitoring and accurately record any wastage.
- Carry out beverage service using Zenith trolley.
- Load and empty crockery and cutlery used in the provision of meals and clean dishwasher and replace chemicals as appropriate
- Transport food service trolleys for patient meal service
- Check temperature of foods prior to service to patients
- Monitor and report wastage levels of patient meals
- Taking patient meal order via a hand held tablet
- Cleaning
- Carry out all routine cleaning duties at the prescribed times and in compliance with the specific ward/ department policies and procedures at all times.
- Use and care of approved cleaning material and equipment at al times in accordance with the operator instructions
- Ensure that all equipment and materials are used and stored safely in compliance with COSHH regulations
- Undertake all cleaning duties in a safe manner using Hazard signs as appropriate
- Maintenance of high standards of cleaning throughout the area of allocation following correct procedures and equipment
- Housekeeping
- Maintain ward kitchens in a clean and hygienic manner, reporting any equipment faults as necessary
- Minimising the risks of cross infections by following cleaning and disposal procedures
- Assist in bed washing as necessary
- Use only correct cleaning products and equipment for the specific tasks
- Check and clean toilets/bathrooms and replenish supplies as necessary
- Maintain equipment
- At the discretion of the Hotel Services Co-ordinator, carry out cleaning duties in any other area of the hospital as and when required
The Ideal Candidate
Essential
1.Ability to communicate at all levels
2.Physically able to push trolley’s at all times
4.Ability to follow instruction
5.Ability to comply with service requirements in line with client policies at all times.
6.Observance of Health and Safety legislation at all times
7.Undertake training as and when required
8.High standards of personal hygiene
9.Ability to work independently and as part of a team
10.Basic literacy skills
Working Pattern: Week 1 Tue, Friday and Saturday 07:30-14:00
Week 2 Tue, Saturday and Sunday 07:30-14:00
Interview Date: TBC
For further information please contact: Natasha Faber, Natasha.faber@nhs.net
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
It’s never been a more exciting time to join the Royal Devon, as you'll help to shape our services as we continue along our integration journey.
