Role Summary
To provide proactive, comprehensive and professional day-to-day HR administrative support services to staff and managers regarding queries related to Covid 19 and across our HR Helpdesk as required.
Administrators will provide this support via telephone and email resolving queries, assisting in the current pathway for covid testing, updating and maintaining our database and other IT systems used within our service. Managing workload effectively and responding positively to frequent interruptions from telephone calls.
The job holder may be expected to work across a number of functions within the HR Service Centre.
About the Role
We will work with you to help you be the best version of you at work.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, physiotherapy, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we'd love to hear from you.
About Us
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
An exciting opportunity has arisen to work in the HR Covid Absence Hub of the Royal Devon University Healthcare NHS Foundation Trust based at Newcourt House, Old Rydon Lane, Exeter.
As part of the HR Covid Absence Hub you will be conscientious, responsible and self-motivated to provide first line support by telephone and email undertaking a variety of time critical tasks all designed to ensure that staff and managers are supported with any Covid related queries. You will be responsible for providing professional, comprehensive and timely support and guidance to staff, managers and external parties.
You will be confident in your communication both on the phone and by email. You will be required to keep various systems up to date and accurate in your work so attention to detail is essential to ensure compliance and data quality. Ability to multi-task is essential due to the nature of the work.
You will excel in working as part of a team but also be able to work independently to deliver the highest standards of support in line with the HR service offering. An ability to work under your own initiative is therefore also required as is the ability to analyse a situation in order to provide a focused solution.
The role requires you to be pro-active, enthusiastic and willing to learn. It is necessary for you to have the knowledge, training and experience identified in the person specification to undertake this role. The role will be based at Newcourt House which has free permit parking and will also require some working from home.
Working Pattern: The post is for 37.5 hours per week which will be required to be worked over a variety of shift patterns from 08.30–17.00 Monday – Friday. Please note these hours are subject to change and there may be a requirement to cover alternative hours dependant on service needs.
Interview Date: Tuesday 11th October 2022
For further information please contact Sam Goddard or Christina Lane on 01392 406960 or s.goddard2@nhs.net / christinalane@nhs.net
This is a fixed term contract until 31st March 2023. For current NHS employees this post could be a secondment opportunity.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close this vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It’s never been a more exciting time to join the Royal Devon, as you'll help to shape our services as we continue along our integration journey.
