Role Summary
The role of the Family History Coordinator is to gather information required for appointments by contacting families and organisations to obtain relevant documentation. This will include:
- Checking whether family members are already known to the Service.
- Data inputting information provided on the family history sheets onto the departmental database: TrakGene.
- Writing to family members to obtain consent for access to medical information, ensuring that there is discretion and confidentiality at all times.
- Liaising with relevant laboratories, regional registries, pathology departments, GPs and clinical departments to request sensitive and at times complex information on patients and family members.
- Ensuring the above information is returned in a timely manner and if not, chasing it as necessary.
- Using own initiative to determine course of action if required information is not obtainable; providing suggestions to obtain information through alternative avenues and discussing this with clinicians as appropriate.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role:
The Peninsula Clinical Genetics Service are looking to recruit an enthusiastic, highly organised and motivated individual to join the team as a Family History Coordinator.
The service covers the South West Peninsula (Devon and Cornwall) with the main office being in Exeter and satellite offices in Plymouth and Truro. The service is hosted by the Royal Devon University Healthcare Trust and this post will be based at Heavitree Hospital.
You will undertake general administration and clerical duties to coordinate and implement the process by which comprehensive family histories are compiled. To achieve this, you will need to be able to plan, prioritise and organise your own workload efficiently and effectively. We work to tight deadlines to ensure the best possible care, so timely, accurate completion and maintenance of records is essential.
Working Pattern: 37.5 hours per week, Monday - Friday 08.00 - 16.00
Interview Date: Week commencing 11th September 2023
For further information please contact: Sandie Brant, Admin Line Manager, 01392 405748, sandrabrant@nhs.net
This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
