Role Summary
- To form part of the team delivering a high-quality Clinical Genetic service for the population of Devon and Cornwall
- This role is to collect and prepare information about patients and their families, prior to or after appointments with Clinical Genetics Consultants or Genetic Nurse Counsellors.
- The post-holder will undertake data inputting from the family history sheets, obtain consent where needed from family members, obtain information to confirm diagnoses in patients and their relatives (e.g. medical records, genetic test results, cancer registry, post-mortem reports)
- To obtain and collate other information requested by the clinical team in order to deliver a timely and high-quality service to the patients.
- The post-holder will also provide support to staff in data management for audit purposes.
About the Role
We will work with you to help you be the best version of you at work.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, physiotherapy, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we'd love to hear from you.
About Us
For more information on the Job Description and Responsibilities please click the link below.
The Peninsula Clinical Genetics Service are looking to recruit an enthusiastic, highly organised and motivated individual to join the team as a Family History Coordinator on a 12 month fixed term contract.
The service covers the South West Peninsula (Devon and Cornwall) with the main office being in Exeter and satellite offices in Plymouth and Truro. The service is hosted by the Royal Devon University Healthcare NHS Foundation Trust and this post will be based at Heavitree Hospital.
You will undertake general administration and clerical duties to coordinate and implement the process by which comprehensive family histories are compiled. To achieve this, you will need to be able to plan, prioritise and organise your own workload efficiently and effectively. We work to tight deadlines to ensure the best possible care, so timely, accurate completion and maintenance of records is essential. The work includes data entry to a bespoke database system (TrakGene), for which full training will be provided.
A key part of the role is liaising with relevant local, regional and national registries, clinical, and pathology departments to request sensitive and at times complex information, and ensuring this is received in a timely manner, using influencing and negotiating skills to pursue as necessary.
You will also be required to provide information and assistance by telephone to patients, carers and relatives in a sympathetic and caring manner. Previous customer service experience is essential as our team is committed to providing an excellent response to the people who access our service.
You must be a team player with good communication and interpersonal skills, will have experience of working in an administrative role, and be able to engage and work effectively with colleagues within the multidisciplinary team.
Excellent organisational and general IT skills are essential and training will be provided to enable you to use Trust IT systems as required. Medical terminology and knowledge gained from working in a hospital/NHS environment will be advantageous. The role may also include providing support to the wider Admin and Clerical team, as required.
Working Pattern: Monday - Friday; 8am - 4pm
Interview Date: TBC
For further information please contact Sandie Brant, Team Leader/Family History Coordinator, on 01392 405746, or Charlotte Carpenter, Administrative Manager, on 01392 405748
This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close this vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
It’s never been a more exciting time to join the Royal Devon, as you'll help to shape our services as we continue along our integration journey.
