Role Summary
Are you looking for a new opportunity to show off your skills?
Do you have admin experience and are looking to progress into a brand-new role at the Royal Devon (Eastern)?
This exciting new role of Failsafe Officer will be responsible for undertaking the specific failsafe duties within the ophthalmology department.
- Monitor patients referred into the Ophthalmology service
- Assist and track long waiting patients in line with the Access Policy
- Failsafe processes to minimise risks in the diabetic screening pathway
- To ensure patients move seamlessly and safely through the ophthalmology pathway
- Maintain strict confidentiality in respect of clients, correspondence and communication associated with duties
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
An exciting opportunity has arisen for a Failsafe Officer working within the Ophthalmology department. The post-holder will be required to work closely with both the clinical and administration team to ensure patients move seamlessly and safely through the ophthalmology pathway.
The Failsafe Officer will analyse and report data to monitor progress against key performance indicators and will have autonomy to manage their own workload.
Excellent communication and interpersonal skills are key for this role as there is a need to communicate complex and sensitive information with a range of stakeholders and provide support to both clinical and administrative staff to resolve and correct patient tracking issues relating to Access and RTT.
This is a busy and dynamic role with a varied and interesting workload and would suit someone that has attention to detail and excellent problem-solving skills.
You will be part of a friendly and supportive team in the ophthalmology department that contribute every day to ensure our patients receive the very best care.
Working Pattern: 37.5 hours per week. Monday - Friday
Interview Date: To be confirmed.
For further information please contact Lauren Tyrer, Admin Services Manager on lauren.tyrer@nhs.net or 07586696463.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
