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Employee Support and Resolution Manager

Please Note: The application deadline for this vacancy has now passed.

Role Summary

Are you someone who thrives in an operational HR environment, managing a diverse and dynamic caseload? We are seeking a qualified and experienced Employee Relations Manager who is adept at navigating complex ER issues.

In this role, you'll play a pivotal role in advising and supporting managers with complex ER cases, highlighting key issues and risks from the information provided and developing action plans for the resolution of cases, where possible driving our Trust's Just and Learning culture, avoiding overly punitive formal processes. This may include conflict resolution through  negotiation and mediation in addition to formal procedures and investigatory work as required.  The role will also involve the linking in with legal advisers on Employment Tribunal cases as well as the devising and implementing of in-house training sessions for managers on a range of subjects.

This is an exciting opportunity to make a difference to our working culture at RDUH, promoting a positive working environment.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

As the Employee Relations Manager, you will be an essential part of our Employee Support and Resolution Team, driving the application of best practices across the Trust. Your role will involve managing complex and sensitive employee relations cases, advising senior stakeholders, and leading on Trust-wide HR initiatives that align with our broader organisational goals.

You’ll be responsible for interpreting changes in employment law, developing effective HR policies, and ensuring that these are implemented smoothly across the organisation. Whether it’s managing a caseload of disciplinary or grievance issues, supporting managers in navigating complex situations, or working closely with trade unions, you’ll be at the centre of our efforts to maintain a positive and productive work environment.

This role is perfect for an HR professional with significant experience in employee relations, particularly within the NHS or public sector. Your ability to manage a busy workload, provide clear and consistent advice, and inspire those around you will be key to your success.

Interview Date: Monday 23rd September 2024

Pay: The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers).

For further information please contact: Claire Gaston, Head of Employee Support and Resolution on claire.gaston@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

  • National discount services such as the Blue Light Card and Health Service Discounts.
  • Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
  • Car lease schemes.
  • The NHS Pension scheme (one of the most generous and comprehensive in the UK).
  • Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

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