Role Summary
If you’re looking for a job in digital supporting NHS colleagues, or contemplating a new career, consider working with us in Royal Devon University Healthcare NHS Foundation Trust's Digital Services team.
Working within a team of digital professionals we provide a full range of digital services across Devon, from desktop PC's to server hosting to VOIP telephony. We are looking for people who are focused on providing customer focused support and high-quality digital solutions.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
The Digital Services Contracts Manager will work within Digital Governance and Support to provide strategic financial management and planning, including Capital planning and monitoring, Revenue forecasting, budget monitoring, and savings delivery.
The post holder will provide effective digital contract and performance management to ensure that support and maintenance is fit for purpose and value for money. The post holder will be accountable for the management and integrity of all digital contracts, managing the lifecycle of contracts including procurement, negotiation, and risk management of highly complex, digital external supplier contracts, in potentially challenging environments.
The post holder will have experience in commercial and contract management, budgeting and finance, as well as a good working knowledge of procurement rules and processes. They will demonstrate expert accounting and business knowledge through analytical support.
Responsibilities include:
- Ensure contracts and performance are managed to effective SLAs, to deliver a safe and sustainable service for patients and deliver best value for money to the NHS.
- Work with the Information Asset Owners and the suppliers to review service levels and KPIs, implementing change where agreed, to ensure value for money.
- Take the lead on identifying productivity and efficiency opportunities with providers, business partners and external clients.
- Act as an expert lead working with digital managers to support the portfolio of programmes/projects & digital initiatives in demonstrating value for money tracking, managing and delivering agreed benefits in a cost-effective way.
- Work with budget holders and finance to support budgetary requirements, make adjustments, identify cost pressures and deliver savings.
- Support the annual Capital planning process and monitoring of Capital spend.
- Support the annual Revenue planning, forecasting, budget monitoring and management processes
- Support the delivery of organisational savings targets through forecasting and identifying cost saving activities and opportunities.
Working Pattern: 37.5 hours, Monday-Friday
Interview Date: Friday 18th July 2025
For further information please contact: Zoe Hurst; DSU,PMO and Programme Delivery Manager; zoe.hurst@nhs.net
Pay: The salary advertised for this position reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers)
This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
