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Digital Asset and Licensing Specialist

Please Note: The application deadline for this vacancy has now passed.

Role Summary

If you’re looking for a job in digital supporting NHS colleagues, or contemplating a new career, consider working with us in Royal Devon University Healthcare NHS Foundation Trust's Digital Services team.

Working within a team of Digital Professionals we provide a full range of Digital Services across Devon, from desktop pc’s to server hosting to VOIP telephony. We are looking for people who are focused on providing customer focussed support and high-quality digital solutions. 

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

Part of a team responsible for the safe implementation, control and on-going management of all digital assets and licensing, related to hardware and software infrastructure, provisioned on behalf of Digital Services; the post will ensure that the asset and license elements of the Royal Devon University Healthcare NHS Foundation Trust and Epic Electronic Patient Record (EPR) warranted environment are consistently accounted for.

The Digital Asset and Licensing Specialist owns the digital configuration management database (CMDB) and asset register, associated systems supporting inventory and reporting, and the complete lifecycle of all digital assets and licenses across the organisation and associated projects plans.

The post holder will be required to provide senior audit and inventory tasks; support the resolution of complex analytical / problem solving; be responsible for developing, updating and implementing process and associated standard operating procedures (SOP’s); contribute to raising risk and issues relevant to own service and work as part of an extensive team; they will also need to work with staff across all areas and levels within the Trust to ensure that the requirements relating to Digital Services are carried out.

Responsibilities include:

  • Contribute and support a digital technology strategy identifying asset and licensing controls and associated requirements for the delivery of service models.
  • Maintaining a supported and effective CMDB / asset register of all digital assets.
  • Ensuring relevant controls are in place to support full lifecycle of digital assets and licenses; including confirming the decommissioning of all assets and licenses at the end of their operational life.
  • Reviewing new software and project requests to ensure additional licenses are considered, costed and managed appropriately.
  • Specialist escalation for the failure to adhere to appropriate asset and licensing controls and policies, that may impact the continued use of assets, resultant penalties of misuse.
  • Mentoring team members to ensure asset standards and processes are maintained.
  • Adhering to and promoting the department’s standards for service delivery and control.
  • Ensuring delays and problems notified to the post holder are escalated where necessary, keeping line manager informed of progress at all times.
  • Establishing and maintaining good relationships with all Trust staff and all members of Digital Services.

Working Pattern: 37.5 hours, Monday to Friday

Interview Date: Wednesday 1st November 2023.

For further information please contact Doz Smith, Head of  Infrastructure on

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.


Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

  • National discount services such as the Blue Light Card and Health Service Discounts.
  • Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
  • Car lease schemes.
  • The NHS Pension scheme (one of the most generous and comprehensive in the UK).
  • Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

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