Role Summary
- To support the Community Health and Social Care Team members in the utilisation of a range of “case finding tools”. These tools will help identify people at risk of loss of independence, potential risk of unnecessary admission to hospital or longer-term care.
- To be a central co-ordination point for the local multi-disciplinary activity, including the facilitation of the “core group” function. The post-holder will do this by co-ordination of regular meetings, maintenance and active progressing of active cases with all team members.
- To be responsible for a high-quality customer service function in recording contact information, supporting the initial prioritisation of contacts, subsequent feedback and on-going liaison with referrers and relevant others.
- To maintain IT based information systems and take a key responsibility for the production of key performance data.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
About the Team
The Single Point of Access team who are located within the main Wonford Hospital site operate a seven-day service that provide a single point of contact for patients, families, carers and associated people, the team facilitate and co-ordinate the safe and timely discharge from Hospital for our patients in partnership with other multi-disciplinary colleagues. The team are based within the Community Division which is spread across the Devon area ranging from Okehampton (Mid Devon) across the City of Exeter to the Seaside town of Seaton (East Devon).
About the opportunity
An exciting opportunity has arisen for full-time discharge co-ordinator to work with the team on a 12-month FIXED term or SECONDMENT basis. The position will be 37.5 hours over 4 days. The discharge coordinator is an essential role within the team and you will form part of a supportive and close working group of professionals working in partnership with other multi-disciplinary colleagues across the Eastern Area. You will be working with the team to increase patient flow and optimise patient experience surrounding transfers of care. As a team of therapists and nurses we provide face to face triage and clinical assessment of patients to support their onward care needs. This is an exciting role that has a great deal of variety within the working day.
About You
We are looking for an enthusiastic, motivated and caring person with excellent communication skills to co-ordinate and support the team, an ability to work in a fast-paced environment and problem-solve with be essential, the role will include documenting actions on meetings, co-ordinating the team’s workload and liaising with a variety of health & social care colleagues across the Eastern area. You will be required to answer the telephone and respond to e-mail enquiries in a timely manner and knowledge or understanding of the health and social care environment would be desirable.
Working Pattern: 37.5 over 4 days
Interview Date: To be Confirmed
For further information: If you feel that this is the role for you and would like to find out more please contact Sue Sanders sue.sanders@nhs.net or 07887 434406 for an informal chat.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
