Role Summary
Motivated band 3 Clinical Support Worker required to join our friendly and supportive team.
The Pathfinder Team is a Specialist Community team based within North Devon District Hospital, consisting of professionals from Therapy, Nursing and Paramedic backgrounds. Our remit is to holistically assess and then procure onward care, give advice, issue equipment, support with therapy needs etc. for specific patient groups, these include:
- Admission avoidance
- Short stay admissions ward discharges
- Frailty Acute Hospital at Home
- End of life care discharges
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
Our role can be challenging and is time sensitive in order to support patient flow through the acute hospital; but it is also rewarding and varied. You will have the opportunity to work in many different departments and wards throughout the acute site, liaising with many different teams and other specialists in order to facilitate the appropriate discharge requirements for the patients that are referred to us. You will also follow these patients up in the community, providing further assessments and supporting these patients to remain safely at home.
We also require our support workers to assist with some basic administration tasks to support the daily running of the team. This might include answering telephone and email enquiries, collating information and inputting referral information on our electronic health system. With this in mind some basic IT skills would be beneficial, however not essential as training can be provided to support these tasks.
We work closely with our community colleagues and have established ourselves as a link between acute and community care in order to provide seamless transition of care between hospital and home or other receiving destination. We are currently developing a Frailty pathway and are involved in many initiatives around length of stay and discharge planning and frequently receive excellent feedback from our patients as well as our professional colleagues.
We require a forward thinking, dynamic, motivated and creative individual to join us. Being able to work as part of a team and under pressure are essential skills that the successful candidate will hold. Experience from acute and community backgrounds would be preferred, but is not essential. Training and support will be given to the successful applicant, including a robust induction period tailored to your needs. We are a friendly, flexible and supportive team, who face challenges together and ensure we support each other through good times and difficult times.
If you think you can be part of this team and can uphold our high standards of care, we would love to hear from you. Please feel free to contact us to arrange a visit in order to learn more about the role, what we do and our vision for the future.
Please note that we cannot accept visa sponsorship for these 2 posts.
Working Pattern: 37.5 hours per week. 7 days a week. We would consider full or part time applications. The team covers 7 days a week between the working hours of 8:00 to 20:00. Flexible hours within these times could be considered for the appropriate candidate.
Interview Date: To be Confirmed.
For further information please contact: Amber Hallman, Senior Physiotherapist on 01271 313975 or amber.hallman@nhs.net
Pay: The salary advertised for this position reflects the Agenda for Change 2024-5 rates, inclusive of a 5.5% pay award implemented from October 2024. If you join before this date, the pay award will be backdated to April 2024 or your start date, whichever is later. Until then, remuneration will be based on the 2023-4 pay bandings (Pay scales for 2023/24 | NHS Employers).
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
