Role Summary
The post holder will be responsible for co-ordinating and undertaking the full range of administration and booking processes for Clinical Management Centre in accordance with Patient Access Policy and Trust standards.
This will include the booking of all outpatient appointments for New and Follow up patients in adherence with speciality booking processes and following the relevant standard operating procedures. Ensuring maximum utilisation of available clinic slots.
About the Role
We will work with you to help you be the best version of you at work.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, physiotherapy, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we'd love to hear from you.
About Us
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
The Outpatients Department at North Devon District Hospital has an opportunity for a Clinical Booking Co-ordinator within the busy Clinical Management Centre.
The role will include booking of new/follow up appointments for various specialities, using Epic and ERS IT systems within local and national booking guidelines, liaising with outpatient reception teams, secretaries and other hospital staff in all areas of the hospital and all other aspects of administrative duties identified within the Clinic Management Centre.
Working Pattern: Monday to Friday between 0800 and 1700
Hours to be worked over five days Monday - Friday, and there is some flexibility over the hours. The department is open 0800 to 1700. This role will be based at Devonshire House, Pottington, Barnstaple.
Interview Date: Monday 12th September 2022
This is a fixed term contract for 12 Months. For current NHS employees this post could be a secondment opportunity.
For further information please contact Claire Gover, 01271 349149 email: claire.gover@nhs.net
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close this vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
It’s never been a more exciting time to join the Royal Devon, as you'll help to shape our services as we continue along our integration journey.
