Role Summary
The post is instrumental in providing effective clerical input into Learn+, the Royal Devon University Healthcare NHS Foundation Trust’s Learning Management System (LMS), and other learning environments and systems associated with people development, while offering administration input with other systems designed to deliver learning across the Trust.
About the Role
The post holder can be based either in Northern or Eastern services. For more information on the Job Description and Responsibilities please click the link below.
More detail about the role:
The role requires experience in accurate data entry and data manipulation on a daily basis to ensure all training is correctly recorded and stored so enabling effective and accurate training history and reports to be accessed. The post holder will be comfortable working with IT systems as a key focus of their clerical duties.
The Business Support team (Learn+ support) is the first point of contact in supporting Trust staff to access their required training, and so a really important service to our Trust wide learners. Alongside colleagues in the team, the post holder will provide timely, effective and efficient support to all end-users (approximately 15,000 users) including tutors, customers, partner organisations and external training providers. This includes providing advice, resolving problems, directing technical problems to the appropriate teams and escalating issues as required ensuring Learn+ continues to operate smoothly.
Working Pattern: 37.5 hours per week, Monday to Friday 9am - 5pm, with flexibility available for start and finish times
Interview Date: To be confirmed
For further information please contact: Alison Patching, Learner Support Services Supervisor (alison.patching@nhs.net) or Julie Lewis, Interim Head of Digital Learning Experience (julie.lewis38@nhs.net)
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
