Role Summary
Reporting to the Head of Business Intelligence, you will manage analysts across Exeter and Barnstaple and lead analytical work within your assigned areas. This will include operational performance and statutory reporting, demand and capacity analysis, activity planning and service improvement, supporting the Business Intelligence senior management team in delivering a responsive and effective service.
Are you an experienced Health Informatics or Business Intelligence professional looking for your next career opportunity? This is an exciting opportunity to join the Royal Devon University Healthcare NHS Foundation Trust as Business Intelligence Manager, with the post based at either Exeter or Barnstaple.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
We are seeking a motivated and forward-thinking individual to lead and develop an assigned Business Intelligence area, supporting high-quality information and insight across the Trust.
Reporting to the Head of Business Intelligence, you will manage analysts across Exeter and Barnstaple and lead analytical work within your assigned areas. This will include operational performance and statutory reporting, demand and capacity analysis, activity planning and service improvement, supporting the Business Intelligence senior management team in delivering a responsive and effective service.
This role offers the opportunity to work closely with clinical, operational and corporate colleagues, contributing to senior performance meetings and ensuring timely, accurate and meaningful information is available to support evidence-based decision making.
We are looking for someone with a strong understanding of NHS health analytics, national reporting requirements and operational practice in an acute NHS setting. You will bring proven management and leadership skills, excellent interpersonal and communication skills, the ability to support and develop analysts and prioritise workloads, and the confidence to work collaboratively to solve complex problems.
You will also have strong technical expertise in SQL, reporting and data visualisation, with the ability to translate complex analysis into clear, accessible insight for end users. A focus on data quality, robust analytical methods and improvements to reporting processes will be important in helping the Trust provide reliable, effective and high-value information to support planning, performance and service delivery.
Please state in your application whether your preferred base is Newcourt House, Exeter or Devonshire House, Barnstaple.
If you are passionate about using data and insight to support service improvement and operational delivery, we would welcome your application.
Working Pattern: 37.5 hrs per week
Interview Date: 4th December 2026
For further information please contact: Julia Chugg, Head of Business Intelligence, julia.chugg@nhs.net or Matt Smith, Head of Business Intelligence, m.smith62@nhs.net
This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close this vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
