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Business Analyst (One Devon People Digital)

Role Summary

Are you both inspired and inspiring? Both are essential attributes for the post of Business Analyst, where you will make a real difference, and provide leadership to passionate, hard-working teams. The Royal Devon University Healthcare NHS Foundation - host employer for the NHS People Digital Programme - is seeking a knowledgeable, creative, and ambitious individual for this critical management role. Devon has been selected by NHS England to be an exemplar with their People Digital programme and the successful applicant will be sharing their knowledge nationally.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Devon has been selected by NHS England to be an exemplar with their People Digital programme and the successful applicant will be sharing their knowledge nationally. The benefits of the People Digital programme are myriad:

Scaling will move Devon towards a unified model, at a system level, which takes advantage of common processes, policies, governance, and operating models to deliver a consistent employee experience across the system.

  • Digital will give our frontline workers a consumer-grade experience and simplified route to get support from People Services, through the integration of our people digital landscape and the introduction of an automated and intuitive people portal. It will enable us to have a single source of truth for people data, to support reporting and strategic workforce planning.

The post sits within the People Digital Services Architecture Team which forms part of the One Devon People Digital Services covering the Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust, NHS Devon ICB, University Hospitals Plymouth NHS Trust, Devon Partnership NHS Trust & Livewell Southwest . This post is within the Architecture Team which is responsible for continual development of systems, data modelling and testing for the People Digital Services. 

The post-holder will support the development and provision of both a comprehensive, efficient, secure system and processes, software tools, systems to support organisational decision making and access. The scope of the role includes the provision and maintenance of workflows and its tools to support all aspects of organisational business. 

As a Technical Business Analyst, you will be instrumental in enhancing our digital presence and improving the user experience of our platform. You will bridge the gap between business requirements and technological solutions by analysing data, crafting detailed technical specifications, and ensuring that the developed digital solutions meet the strategic goals of our product team.

  • Support the re-architecture, the extraction, transfer and load of data from Boomi data warehouse into required national reporting requirements, local performance and contracting information;
  • Become fully conversant with the relevant data models and entity relationships within the Boomi BI environment;
  • Comply with Boomi documented quality standards;
  • Work closely with the product, strategy, and IT teams to understand business needs and translate them into technical requirements. 
  • Document and evaluate the effectiveness of IT systems and suggest strategies to optimize user experience and operational efficiency.
  • Be an Boomi & Service Now workflow subject matter expert 
  • Ensure that the BI capability includes: all mandated data set returns, all mandated performance reports, and all locally agreed dashboards and KPI reports; 
  • Ensure the transition of using Boomi to drive scheduled reports and national returns are produced accurately to nationally and locally agreed standards, and delivered to agreed and mandated timetables;
  • To work closely with the DBAs (Boomi & Azure) within the Technical Design team and to ensure the requirements are well described and documented;
  • Ensure compliance with the Trust Governance Procedures, Policies and Standards as they apply to the Business Intelligence environment;
  • Work with assigned Divisional and Departmental leads to ensure that all their process & workflow needs are met in a timely and sustainable way that allows them to become self-sufficient in the production of relevant applications;
  • Use conflict resolution strategies in response to barriers of understanding or acceptance faced by or from the configuration teams and or wider Trust audience;
  • To provide cover for other team members as required; 
  • To attend meetings as appropriate and, when required, to act as the Architect Teams representative; 
  • To promote new ways of working with Business Processing tools within the Trust;

Working Pattern: Monday to Friday, 37.5 hours per week

Interview Date: To be confirmed

For further information please contact Aaron Werner; Assistant Director of People Technology on aaron.werner@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

  • National discount services such as the Blue Light Card and Health Service Discounts.
  • Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
  • Car lease schemes.
  • The NHS Pension scheme (one of the most generous and comprehensive in the UK).
  • Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

Apply

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