Role Summary
The Administrative Line Manager is responsible for the line management of administrative staff and the day to day running of administrative functions. Specifically, the post holder will:
- Ensure all staff are managed appropriately and within parameters set by the Clinical Service Manager and Admin Services Manager
- Ensure the administrative service is appropriately resourced and the work is closely aligned to the needs of the Trust’s strategic agenda and direction
- Ensure that administrative services function effectively
- Support and motivate the administrative workforce
- Promote a culture of continuous improvement and share knowledge
- Ensure implementation and compliance with relevant policies/procedures
- Ensure information is secure and confidentiality is maintained
- Provide excellent customer care which may include communication with distressed and anxious patients and relatives
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
Our ideal candidate will have previous experience of leading a team and have the ability to confidently communicate with staff at all levels. Recent experience of training and supervision of a team and the provision of peer support on a day to day basis are pre-requisites for success in this role.
If you enjoy the challenge of continually improving systems and processes, and have strong analytical and data handling skills, then this role will provide you with the job satisfaction you seek.
We are looking for someone with excellent communication skills, the ability to lead a team under pressure and to motivate and support staff, to ensure they achieve their full potential.
You will be self-motivated and able to work across a range of programmes and priorities, with colleagues across the organisation. This is a varied and demanding role working as part of a friendly and supportive team. We expect all leaders to demonstrate our Trust values and this will be evident in everything you do. This job requires a positive attitude and outlook, a willingness to embrace change, a supportive and nurturing management style and a desire to promote a culture in which the patient, their safety and care are at the forefront of everything we do.
If you enjoy a fast pace of work, like thinking on your feet, and are dedicated to providing exceptional patient service then this could be the role for you. If this describes you, then we would welcome your application for this fulfilling role.
Working Pattern: Monday to Friday, 37.5 hours per week
Interview Date: To be confirmed.
For further information please contact: Amanda Willis, Administrative Services Manager on 07747 247247 / amanda.willis4@nhs.net
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
