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Administration Team Leader/Service Coordinator

Please Note: The application deadline for this vacancy has now passed.

Role Summary

Are you what we are looking for? Are you an Administrator/Service Coordinator looking for a new role or an established Team Leader looking for a new challenge? 

An exciting opportunity has arisen within Oncology and Haematology. We are looking to recruit a Service Co-ordinator/Team Leader to support our patient facing administrative service. We are looking for someone who is passionate about service development and has the ability to motivate staff during times of challenging demands. Someone who is passionate about their staff’s health and wellbeing, encourages others to perform to the best of their ability and is committed to providing an excellent level of patient care.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

The successful candidate will be responsible for co-ordinating a professional and efficient admin service to our busy Oncology and Haematology services, ensuring adequate staffing cover and being the first point of contact to resolve an admin issues. You will line manage all patient facing admin staff and assist in recruitment.

Liaising with the Clinical Teams across Haematology and Oncology, you will support the service by participating in discussions regarding service changes as driven by capacity and demand. Using your own initiate on a daily basis to prioritise the workload of the team to meet the changing demands of the service.

You will also be responsible for the co-ordination of Systemic Antic Cancer Treatments including Healthcare at Home and the Boots Nominated Pharmacy delivery services to ensure patients receive treatments in line with their treatment plan.

Working Pattern: 37.5 hours per week Monday to Friday

Interview Date: Tuesday 19th March 2024

For further information please contact: Teresa Bosence, Admin Services Manager on or Sally Veale, Admin Line Manager on 01392 404588/

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.


Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

  • National discount services such as the Blue Light Card and Health Service Discounts.
  • Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
  • Car lease schemes.
  • The NHS Pension scheme (one of the most generous and comprehensive in the UK).
  • Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

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