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Administration Team Leader

Please Note: The application deadline for this vacancy has now passed.

Role Summary

The postholder will provide high quality administrative and team leadership support, using own initiative and working without day to day supervision. To provide day to day line management of a team of administration staff. The post holder will use a number of systems including EPIC and Health Roster, for which on the job training can be provided.

In addition, the post holder will be responsible for overseeing the teams’ compliance with mandatory training, conducting yearly PDR’s, ensuring resourcing is of safe levels, managing and coordinating annual leave, conducting sickness absence return to work interviews, assisting with recruitment and retention, conducting team meetings & offering day to day support and visibility to the admin teams on a day to day basis. There is an expectation that the post holder will spend one day per week in a peripheral administration office.  The post holder will be responsible for escalating any concerns through their Line Manager.

About the Role

We will work with you to help you be the best version of you at work.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we’ll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you’re starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You’ll benefit from access to our own comprehensive occupational health services, including counselling, physiotherapy, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You’ll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

  • National discount services such as the Blue Light Card and Health Service Discounts.
  • Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
  • Car lease schemes.
  • The NHS Pension scheme (one of the most generous and comprehensive in the UK).
  • Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we’d love to hear from you.

About Us

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Do you have experience of managing a team?

An exciting vacancy has arisen for an Administration Team Leader within the Bladder and Bowel Care Service, part of the Clinical Support and Specialist Services Division of Royal Devon University Healthcare NHS Foundation Trust.

As our Administration Team Leader, you will provide leadership and support for our administration team. You will ensure the team delivers the required administration services to the Bladder and Bowel Care Service daily, working with both administration and clinical staff.  

Based in Exeter, there is an expectation that the post holder will spend one day per week in a peripheral administration office, however, expenses will be paid for all off base travel.

As the Administration Team Leader, you will lead by example and will take an active role within the team, you will use your leadership skills, knowledge and experience, to develop a cohesive team culture that embraces positive thinking and development.  You will also require good IT skills to deliver this role.

You will have the opportunity to use a variety of people management skills within the role, together with good organisational skills.

You will be working closely with our Specialist Services Business Manager and role share with another Administration Team Leader, to ensure the team are supported and address any day to day issues as they arise.

Candidates will need to be forward thinking and have a problem-solving approach, with excellent communication/interpersonal skills and the ability to work with frequent interruptions.

This is an exciting role and will give the post holder scope to be actively involved in the future development of our administration services.

This role is based at Barnfield Crescent, until the service moves later in the year within Exeter.  There is an expectation that four days will be spent in the Exeter main office, with one day per week to support the north team at South Molton Hospital.

Working Pattern: Monday to Friday - 09:00-17:00

Interview Date: Monday 26th September 2022

For further information please contact Nikki Taylor, Specialist Services Business Manager on 07971 600 854 nikki.taylor@nhs.net 

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close this vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

It’s never been a more exciting time to join the Royal Devon, as you'll help to shape our services as we continue along our integration journey.

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