Role Summary
Castle Place Practice are looking for an experienced Administration Lead who would be responsible for the effective and smooth running of our administrative functions without compromising patient care. The successful candidate should be hard working and able to work under pressure, with strong organisational skills and the ability to manage a small team.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
To be responsible for the efficient management and direction of the Administration team, ensuring all administrative duties are performed effectively and to the required standard, meeting practice.
Ability to use own initiative to provide solutions and resolutions to complex problems and queries which may arise within the Practice on a daily basis and ensure appropriate deadlines are met.
To support the Management team in promoting quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development and carry out other duties as directed by both the Practice Manager and the Operations Manager.
Previous experience of working within the GP Practice or other health care provider would be desirable. You must be organised, self-motivated, forward thinking with excellent customer service skills.
The candidate must be enthusiastic and computer literate, ideally with experience in using EMIS WEB or other similar clinical system. This role is a wide and varied one, and the successful candidate will provide a range of administration duties such as organising and allocating incoming documentation, electronic messages, clinical coding and using their own initiative in ensuring the administration team provide a comprehensive administration and clerical service to GPs, Clinicians, external bodies and patients. You must be a person who likes working in a team but who also has the ability to take responsibility for their own work.
In return for your hard work and dedication we can offer you the opportunity to work within a very friendly and supportive team within the Royal Devon University Healthcare NHS Foundation Trust.
Working Pattern: 25 hours per week.
Interview Date: To be confirmed.
For further information please contact: Lisa Sydenham, Operations Manager on lisa.sydenham@nhs.net
Please note, the Job Description for this role is currently going through the formal matching process and therefore the banding may be subject to change.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
