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Admin Team Leader

Please Note: The application deadline for this vacancy has now passed.

Role Summary

We are looking for a dynamic, and enthusiastic team player with proven leadership skills to help lead our Helpdesk/Administration team within Estates and Facilities Management. This operational role will provide support to the Management team, as well as have expert knowledge and experience of all aspects of an Administration team and its processes and be able to provide both support and leadership across the team. 

As Team Leader you will be responsible for directing and mentoring the Admin team daily to provide excellent services, supporting the EFM Division. Formulating and applying rotas for admin staff by creating shift patterns to suit the business needs, attending regular meetings with a view to linking the multi-disciplinary teams into our service provision and being the first point of contact for the admin team daily.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

You will oversee the Administration team and Support Operations of the EFM Helpdesk and Admin Team, ensuring staff achieve their primary responsibilities, you will also develop/implement/embed efficient office processes and procedures to legislations.

You will also be responsible for leading the helpdesk/administrative team, supporting staff development, provide guidance and direction, ensure staff are up to date with Mandatory training with support from the Operations Support Manager.

It is important that the successful post holder will be approachable, collaborative and can apply initiative in problem-solving.

Working Pattern: 37.5 hours per week, Monday to Friday

Interview Date: Thursday 5th October 2023

For further information please contact: Lucy Murray, Deputy Service Manager on 07795 235112 or email

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.


Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

  • National discount services such as the Blue Light Card and Health Service Discounts.
  • Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
  • Car lease schemes.
  • The NHS Pension scheme (one of the most generous and comprehensive in the UK).
  • Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

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