Role Summary
This post will be responsible for the day to day rota co-ordination, supervision, mentoring and support of the admin team for the Acute Medical Unit.
This vital role, working alongside the Admin Line Manager assists in the management and supervision of the Acute Medical Unit Ward Clerks and Patient Flow Coordinators to enable the coordination of patient flow within the Acute Medical Unit.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role:
The Acute Medical Unit deals with approximately 21,000 admissions per year and is an exciting and stimulating place to work. We are looking for an enthusiastic and motivated person to join the Acute Medical Unit Administration team as a Team Leader. This vital role, working alongside the Admin Line Manager, assists in the management and supervision of the Acute Medical Unit Ward Clerks and Patient Flow Coordinators to enable the coordination of patient flow within the Acute Medical Unit, Medical Triage Unit and Same Day Emergency Care.
You must have outstanding communication and interpersonal skills with the ability to manage a team of administration staff. It is essential that you have the ability to deal with confidentiality issues and be able to provide excellent customer care service. You will have a mature outlook, experience of leading an admin team and be proactive with the ability to respond to regularly changing priorities. You will demonstrate the ability to work efficiently, supervising admin colleagues, supporting the wider Healthcare team, setting up and supporting admin systems.
This role would suit someone who has exceptional interpersonal skills, is proactive and looking for a challenge. The successful candidate will demonstrate the ability to remain calm under pressure and have experience of dealing with the general public, and with difficult/distressed people. A flexible approach to work and an understanding of working in a busy environment with minimal supervision are also essential.
If you feel you would be able to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you.
The post holder may be required to undertake additional hours to cover for colleagues during periods of annual/sick leave.
Working Pattern: 30 hours per week, Monday to Friday, days to be confirmed.
Interview Date: To be confirmed
For further information please contact: Karen Moughton, Admin Services Manager on 01392 403382 or via email karen.moughton@nhs.net
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
