Role Summary
This Administrative Services Manager position will be accountable for the on-going development and efficiency of our administrative function which supports and meets the on-going needs of the clinical services within our Community Planned Pillar Team. The role will further support the Trust through the implementation of projects with reference to the Service and strategic needs of our Division.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
We are delighted to announce that we have an exciting new opportunity for a highly motivated individual to join our Community Planned Care Pillar Team.
The successful applicant will lead on the administrative agenda across the Planned Care pillar bringing all services in line with Trust policies and process, and leading through the digital agenda to ensure efficient and consistent use of resources in order to optimise clinical capacity, which will in turn ensure effective waiting list management and clinic optimisation.
We are looking for a highly experienced/organised and flexible individual to join our friendly and supportive team to ensure effective and continuous improvement of our Eastern Admin support facility. This position will require someone with excellent communication skills who is a great team player and is able to work across and engage with multiple services to support teams and deliver on change.
The successful candidate will work closely with Senior staff to ensure all admin staff are working in a consistent and effective way in line with our Trust Outpatient Transformation programme of works. Developing effective means of communication both with admin/line managers/senior and operational managers will be a key aspect of this role as collaborative working is essential to achieve equity of waits and standardisation of waiting list management.
This role will provide an opportunity to develop successful leadership and technical skills and drive forward improvement. It is an essential requirement of this role for candidates to have an excellent competency and working knowledge of our Electronic Patient Record which will support the productivity work, particularly the digital programme, supporting the embedding of Digital by default, ambient AI, Schedule Optimisation etc across all of our Planned Care Services.
Working Pattern: 37.5 hours per week. Monday - Friday
Interview Date: Monday 20th April 2026
For further information please contact: Lisa Bennet Operations Manager MSK/FCP/ESP on 07887451223 lisa.bennet@nhs.net
Pay: The salary advertised for this position reflects the Agenda for Change 2026-7 rates, inclusive of a 3.3% pay award implemented from April 2026. If you join before this date,, remuneration will be based on the 2025-6 pay bandings (Pay scales for 2025/26 | NHS Employers)
This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
